Terms & Conditions, Shipping & Refund policy

Shipping costs

We offer delivery using DHL Express, GLS EuroBusinessParcel and Letter post. All products marked “in stock” are in our storage and we will ship them within the next day. We provide a shipment tracking number as soon as we ship your order.

Typical delivery times are 1-2 days with DHL Express 3-5 business days with GLS and 5-10 business days for Parcel Connect within EU.

You can see the exact costs during checkout. Example shipping costs in the below table.

CountryShipping MethodCostDelivery time
(business days)
FinlandPosti / Matkahuolto5.99€1-2
EUGLS EuroBusinessParcel9.99€3-5
EUDHL Express34.90€1-2
WorldwideLetter Post4.90€5-10
WorldwideDHL Express34.90€2-5
Shipping rates table

You can see a more precise estimate of each shipping option to your country at order checkout.

LiPo batteries without associated equipment (Helicopter/Radio) can only be shipped using GLS. This is because of Air shipping restrictions

Payment Methods

We accept Paypal and credit/debit card payments in Euro currency. You can also use Klarna’s pay later and financing services in countries served by Klarna.

Return and Refund policy

We accept returns of new, unused merchandise within 14 days from the date of delivery. The customer is responsible for any return shipping costs.

As soon as we receive the merchandise and check that it is in sell-able condition we will refund the money using the same payment method that was used for the order.

Before you return the order please contact us at info@originhobbies.com so we can help you for a smooth return process.

Damaged Shipment

If your shipment has been damaged (e.g. damaged or cracked packaging), please take pictures and send those to us at info@originhobbies.com and we will ensure that you are offered with a good solution. Please do notify the courier service as well that the shipment has been damaged. It will help us.

Contact Information

Phone: +358-403286900
email: info@originhobbies.com
Address: Matinkulma 5 C 20, Espoo, 02230, Finland