Terms of use, Shipping and Returns Policy

Shipping costs

We offer delivery using DHL Express, GLS EuroBusinessParcel, UPS and Letter post. All products marked “in stock” are in our storage and we will ship them within the next day. We provide a shipment tracking number as soon as we ship your order.

You can see the exact costs during checkout. Example shipping costs in the below table.

Country	Shipping Method	Cost	Delivery time
Finland	Posti / Matkahuolto	5.99€	1-2 working days
EU	GLS / UPS	9.99€	2-4 working days
EU	DHL Express	34.90€	1-2 working days
Worldwide	Letter Post (no tracking)	4.90€	up to 10 working days
Worldwide	DHL Express	34.90€	2-5 working days

You can see a more precise estimate of each shipping option to your country at order checkout.

LiPo batteries without associated equipment (Helicopter/Radio) can only be shipped using GLS. This is because of Air shipping restrictions

Payment Methods

We accept Paypal and credit/debit card payments in Euro currency. You can also use Klarna’s pay later and financing services in countries served by Klarna.

Right to Cancel

Cancellation Policy for goods

Consumers have a 14 days right to cancel.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (Originhobbies Octal Oy, Matinkulma 5 C 20, 02230 Espoo, Finland, info@originhobbies.com, Phone: +358-403286900) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model cancellation form (If you want to cancel the contract, please fill out the form below and send it back to us.) — To Originhobbies Octal Oy Matinkulma 5 C 20, 02230 Espoo, Finland, info@originhobbies.com — I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract of sale of the following goods (*)/for the supply of the following service(*) — Ordered on (*) / received on (*) — Name of consumer(s) — Address of consumer(s) — Signature of consumer(s) (only if this for is notified on paper) — Date (*) Delete as appropriate

Return shipping labels
Without prejudice to your statutory rights, we will provide you with free return shipping labels. The return shipping label is included in your delivery. You can hand in the return at a parcel shop of the respective provider.

Damaged Shipment

If your shipment has been damaged (e.g. damaged or cracked packaging), please take pictures and send those to us at info@originhobbies.com and we will ensure that you are offered with a good solution. Please do notify the courier service as well that the shipment has been damaged. It will help us.

Contact Information

Phone: +358-403286900
email: info@originhobbies.com
Address: Piilipuuntie 14 A 8, 02250 Espoo, Finland